We collect personal information (including contact name, telephone number, address details, email addresses, identity details such as your photo or image, occupation, employer, education and qualifications etc) in a range of contexts including:
You do not have to provide us with your personal information or you may choose to remain anonymous or use a pseudonym. However we will not be able to provide you with the services or information you have requested or allow you entry to our facilities.
As part of the provision of services, we may outsource some of our functions to third parties which may involve the disclosure of personal information. We will take reasonable steps to ensure that these third parties do not use the information for purposes other than for which the information is disclosed.
At any time you may opt-out of receiving any communications from us (other than as required for the operation of our business e.g. regarding payment of accounts) by either clicking on the unsubscribe button in email communications or contacting us on the contact details included in this policy.
We take all reasonable steps to maintain the security of the personal information we collect and hold most of which is in electronic records. We use a variety of secure techniques to protect your information, including secure servers, encryption, and firewalls.
We will only keep your personal information while it is necessary for one of the purposes for which we have collected it or while otherwise required or permitted by law. Otherwise, we will take reasonable steps to destroy or permanently de-identify your personal information. We may use any de-identified information for marketing purposes, to improve products and services that we provide to our customers and for research purposes
At your written request, we will provide you with access to your personal information. We may not give access in circumstances which are set out in the Privacy Act (APP12), such as where providing you with access would unreasonably impact on the privacy of others or where we are required or authorised by law to deny access. If we refuse your request, we will explain our decision in writing.
Our website may contain links to other sites operated by third parties. We make no representations or warranties as to the privacy practices of any third-party site and are not responsible for the privacy policies of other sites.
We may change this policy from time to time and will post an updated version of this policy on our website. Any changes will take effect from the date the updated document is posted. This document represents our policy as at June 2020.